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Well, the ones where they forgive it right away don't write blog posts about it, so you don't know about them. I guarantee that every case which makes the front page is either an example of a mistake made by an individual support engineer following the wrong script, or the person posting it is being dishonest about what actually happened (I recall a particularly suspicious recent one where they hid the name of their site). The cloud providers all have a policy of forgiving these sort of cases. The only speedbump is ascertaining if it was a genuine mistake.



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