100% agree, and in my case its a service-based business so overhead is much higher per additional client vs an additional SaaS signup.
And 1 problem client, even if they pay 80% of our higher tier pricing, can lead to major headaches across the board.
Something we learned (and are continually learning) is vetting clients as much as they vet us, versus just trying to get the sale.
Funny enough, being more stern on pricing, what we offer, and in general our boundaries of what we cover has led to higher satisfaction from clients and our team.
And 1 problem client, even if they pay 80% of our higher tier pricing, can lead to major headaches across the board.
Something we learned (and are continually learning) is vetting clients as much as they vet us, versus just trying to get the sale.
Funny enough, being more stern on pricing, what we offer, and in general our boundaries of what we cover has led to higher satisfaction from clients and our team.