OS X's yearly release cycle highlights a key problem that Windows 8 highlights. Making changes that are anything more than miniscule can happen over a long period of time that users can adapt to.
Microsoft is stuck trying to cater to two fundamentally different interaction paradigms in one gigantic release, which is very difficult.
I think if anything, the author's article highlights some common perceptions many consumers will hold with Windows 8. While I haven't used Win8, a lot of the authors complaints seem like he wasn't willing to embrace something new and wasn't willing to learn. They don't seem like design failures per se; but if 8 wasn't designed well enough to appease these types of criticism, then I guess it is a design failure
Microsoft is stuck trying to cater to two fundamentally different interaction paradigms in one gigantic release, which is very difficult.
I think if anything, the author's article highlights some common perceptions many consumers will hold with Windows 8. While I haven't used Win8, a lot of the authors complaints seem like he wasn't willing to embrace something new and wasn't willing to learn. They don't seem like design failures per se; but if 8 wasn't designed well enough to appease these types of criticism, then I guess it is a design failure