The crash you reference was most likely caused by a pilot choosing to fly too low (they performed the flyover at 30ft instead of 100ft) and striking trees which had not been marked on charts provided to them. The pilot did try to blame the fly-by-wire system, but it wasn't very convincing.
I don't think the pilots were correct to blame the system either, however I do think some of their decisions to put the aircraft in a dangerous situation were influenced by a belief that the computers would keep them out of trouble. Airbus trying to market the plane as uncrashable probably contributed.
