This is a timely and important piece. The misconception that users inherently love change is a persistent challenge in the UX community. By debunking this myth, the article highlights the crucial role of user research and testing in ensuring that design changes are truly beneficial.
I'd be interested in learning more about strategies for effectively communicating the value of user-centered design to stakeholders who may be resistant to change.
I'd be interested in learning more about strategies for effectively communicating the value of user-centered design to stakeholders who may be resistant to change.