I would like to know if a solid, up to date, well-rehearsed disaster recovery plan saved anyone's butt, or if we're all just raw dogging our machines whether IT is paying for backup and recovery or not?
Our systems worked fine, we expect things to fail - including software like sentinal one, crowdstrike, etc, and have DR systems which can keep us limping along. We have DR systems which will work should other things happen - say the Thames barrier fails (i.e. no docklands)
Unfortunately some of our outsourced suppliers didn't have such attitudes.
Sure has. HSRP and VRRP plus other SD-WAN features definitely made a difference when one of our sites had the fiber pulled by accident. data center tech screwed up bigly and took us plus at least one other of their customers down.
definitely saw a blip and stuff had issues for 10 minutes, e.g. pages timed out or had to restart a process, but generally sites failed over and were able to keep limping on while we did triage.
got something like a $19 ($21?) service credit and an apology from the data center. our CEO shouted a lot and threatened lawsuits but it never went anywhere. Director of IT Infra quietly thanked all of us for having failover that mostly worked.
