I read an assumption there, that if a company hires more tech people, the situation of its systems will improve. This contradicts the tao of programming, from which I quote:
The manager asked the Master: "How long will it take to design this system if I assign five programmers to it?"
"It will take one year," said the Master promptly.
"But we need this system immediately or even sooner! How long will it take if I assign ten programmers to it?"
The Master Programmer frowned. "In that case, it will take two years."
"And what if I assign a hundred programmers to it?"
The Master Programmer shrugged. "Then the design will never be completed," he said.
That's talking about one project, not a company. A company might have repressed demand and more people could allow it to take on more projects and/or take care of tasks that are being left behind.
not the best comparison to be fair on EA (thanks, I'm sympathizing with EA). Valve has 1-3 "major projects" outside of games, live updating 2-3 games, maintaining 2 others, and then maybe has some misc. developers here and there for R&D. then you can muliply that by 3 or 4 for art, support, legal, and other stuff.
EA works on and releases a dozen games in house a year, if not more. And the studios are scatered all over the world, not all in WA. Then it maintains a few dozen more that still makes big money. Then has publishing wings to publish more 3rd party games. Then has a mediocre store to manage, then has sales and outreach, and probably a few more wings I'm forgetting.
They spread out a lot more, so they'll need more staff for that.
The manager asked the Master: "How long will it take to design this system if I assign five programmers to it?"
"It will take one year," said the Master promptly.
"But we need this system immediately or even sooner! How long will it take if I assign ten programmers to it?"
The Master Programmer frowned. "In that case, it will take two years."
"And what if I assign a hundred programmers to it?"
The Master Programmer shrugged. "Then the design will never be completed," he said.