The core idea here is the subject of “The Goal” by Eli Goldratt. It’s a short novel and presents the case very clearly, although in terms for a factory not a software shop or a grocery store checkout line. It’s a great read, I recommend it.
Since it’s a business book, perhaps easier to sell to management than a blog post?
LOL “the company’s new initiative, the Phoenix Project, is critical to the future of Parts Unlimited, but is massively over budget and very late. Bill has 90 days to fix the mess or the entire department will be outsourced”
It’s such a boneheaded ultimatum that you can just tell that it actually happens all the time.
Since it’s a business book, perhaps easier to sell to management than a blog post?
https://en.m.wikipedia.org/wiki/The_Goal_(novel)