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Good points.

As a side note:

> They tend to be intimidating as hell for casual and new users.

There are a lot of fields and buttons, but also a lot of "smart" logic that's part of our secret sauce that puts us ahead of most competitors.

I've been pondering if this is an area where we could use a LLM to improve the user experience. Have a way for the user to describe what they want to do, and have the LLM provide the steps necessary to do so.

When new it can be hard to read and understand large user manuals, especially when you're on the clock and need to have this order registered and processed yesterday. A lot of our users are not very technical either, so being able to clarify etc could be helpful.



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