I think I was never convinced so I can't be disillusioned...
In general terms: big tech know IT have started to be spread enough to makes people thinking back at classic desktops, hosting own services and so on, making their business model rooted on lock-in and others ignorance in a threat status. They have successfully pushed laptops, but have failed to go further with netbooks and mobile "the cloud-integrated platform", Chromebooks prove to be a limited success, people still want to own their own data even if far less than we all need. Emails are almost a synonym of webmails now, but even with modern antispam sheriffs they are still a success, modern socials after usenet have gained a big success but ultimately lost much of their popularity, hw is cheap enough to own a small machine room at home in most of the west world for most people and some https://tech.ahrefs.com/how-ahrefs-saved-us-400m-in-3-years-... or https://tech.ahrefs.com/how-ahrefs-gets-a-billion-dollar-wor... have started to talk how cheap and effective is owning something... ML systems are a potential solution being not a small show. They are also very nice to hide any sort of nasty things, isolating people without them easily notice and so on.
Aside the dream to "talk to computers like humans" or having "smart devices" who follow us easing our life till the point of being able to became another species transferring our consciousness in something we built in a factory to finally reach the immortality, the pure intellect is still a thing as it was since ever.
Bottomline: we are in declining and aging society where schools was reformed to generate legions of useful idiots https://www.theatlantic.com/ideas/archive/2020/08/i-was-usef... because they are easy to manage like Ford model workers, unfortunately they are not just workers, the lowest base of the society but ALL LEVEL of the social pyramid and while became ignorant is easy became literate it's not.
It's about time we need to know to use computers, the myth of a chimp able to operate was and still is a myth, the myth we can make eye candy UIs not demanding users knowledge is and was a myth. We see CLIs coming back in nth forms, we will see DocUIs coming back, and big tech is desperate who to make them back since we need them but without giving power to the users and without loosing their digital dominance. I can't predict the future, but I'm pretty convinced we see again bat tech take ground while not fully succeed.
In general terms: big tech know IT have started to be spread enough to makes people thinking back at classic desktops, hosting own services and so on, making their business model rooted on lock-in and others ignorance in a threat status. They have successfully pushed laptops, but have failed to go further with netbooks and mobile "the cloud-integrated platform", Chromebooks prove to be a limited success, people still want to own their own data even if far less than we all need. Emails are almost a synonym of webmails now, but even with modern antispam sheriffs they are still a success, modern socials after usenet have gained a big success but ultimately lost much of their popularity, hw is cheap enough to own a small machine room at home in most of the west world for most people and some https://tech.ahrefs.com/how-ahrefs-saved-us-400m-in-3-years-... or https://tech.ahrefs.com/how-ahrefs-gets-a-billion-dollar-wor... have started to talk how cheap and effective is owning something... ML systems are a potential solution being not a small show. They are also very nice to hide any sort of nasty things, isolating people without them easily notice and so on.
Aside the dream to "talk to computers like humans" or having "smart devices" who follow us easing our life till the point of being able to became another species transferring our consciousness in something we built in a factory to finally reach the immortality, the pure intellect is still a thing as it was since ever.
Bottomline: we are in declining and aging society where schools was reformed to generate legions of useful idiots https://www.theatlantic.com/ideas/archive/2020/08/i-was-usef... because they are easy to manage like Ford model workers, unfortunately they are not just workers, the lowest base of the society but ALL LEVEL of the social pyramid and while became ignorant is easy became literate it's not.
It's about time we need to know to use computers, the myth of a chimp able to operate was and still is a myth, the myth we can make eye candy UIs not demanding users knowledge is and was a myth. We see CLIs coming back in nth forms, we will see DocUIs coming back, and big tech is desperate who to make them back since we need them but without giving power to the users and without loosing their digital dominance. I can't predict the future, but I'm pretty convinced we see again bat tech take ground while not fully succeed.