This makes sense for a general business scenario yet for me I want (I bring this up about myself because I assume I hardly am unique - the same proobably applies to many) to be treated with assumption I am sufficiently psychologically mature to calmly ignore whatever said to me I strongly disagree or dislike. E.g. whenever a person, let alone a machine says something bad about a deity I worship I just say to myself "that's Ok - they just don't understand, or it can be me who is wrong - I respect their right to believe different". Going instantly mad in such a case is a symptom of infantilism and assuming I am such a kind of a person is what feels much more annoying/insulting.