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> And this is why my SO makes it a principle to always speak in English so she doesn't get Vietnamese service.

That's a general recommendation for any overseas Vietnamese (Viet Kieu) to just pretend not to speak Vietnamese any time they interact with officials. They'll never get aggressive and will usually move onto easier prey.

But you are correct the low level corruption is common. A good story I heard was getting the household registration completed at the police station - bring in forms, call back "you forgot to sign this form", go back and sign the form, a couple weeks later you call "oh, it was actually the wrong form, come back", go back sign another form, a couple weeks later "it's not finished yet", a couple weeks later "you're missing one form".

Finally, they go in, finish that form and say "hey, you've been working hard, let me buy you a coffee" and you slip them the equivalent of $10 USD (about 20x the cost of a coffee). Poof, magic, it's done the next day and the cop will even swing by your home to drop off the paperwork.

A lot of the corruption is simply slow-rolling things until what the US Foreign Corrupt Practices Act calls "facilitation payments" are made.



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