Ah but that's the joy of, it sorry about that - wasn't us, it was the computer!
https://www.youtube.com/watch?v=6Y4PEqvk0Jg
> The airline tried to argue that it shouldn't be liable for anything its chatbot says.
https://www.wired.com/story/air-canada-chatbot-refund-policy...
Ah but that's the joy of, it sorry about that - wasn't us, it was the computer!