I was joking, the max I ever "lost" was a couple 100k of inventory, the majority of it was recovered and the reminder, as far as I know, covered by insurance. Also a, surprisingly similar, fun story involving just slightly different interpetation and handling of messages between our and the service providers WMS, which screwed up things in ways I never thought possible. And almost went unnoticed, after all even with top notch metrics and my borderline paranoia the issue went on for almost three weeks before we caught it.

I can only imagine so the slight shock you had after that phone call so! I love those stories from the trenches so you hear on HN, thanks for sharing!