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In a cloud, massive outages are the rare events, and technically easy to report.

Small outages happen all the time, and are difficult to report accurately.

I think AWS has pivoted to trying to report status in each individual customer's support portal, so that they can give a dashboard that reports the state of the cloud from that customer's perspective. That way a rack down that only affects a few customers is only reported to those customers, and the dashboard doesn't have to always be red for everyone (or green for everyone, even those affected).



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