I prefer fully automated tests publicly revealed because the main thing I want to know (as a customer) is should I keep trying to fix my end or give up because GitHub exploded again.
It’s most annoying when you have something like recently - known maintenance work on my upstream home fiber connection that was resulting in service degradation (but not complete loss, my fiber line was back to DSL or dialup). The chat lady could see that my area was affected, but the issue lookup system couldn’t.
If the issue lookup had told me there as an issue I’d’ve gone on my merry way.
I even checked a few more times until it was resolved; the issue never appeared in the issue lookup system.
This was much much much easier when websites used to explode with tracebacks and other detailed error messages, now you just get a "whoopsie doopsie we did a fuckywucky" and you can't really tell what's going on.
It’s most annoying when you have something like recently - known maintenance work on my upstream home fiber connection that was resulting in service degradation (but not complete loss, my fiber line was back to DSL or dialup). The chat lady could see that my area was affected, but the issue lookup system couldn’t.
If the issue lookup had told me there as an issue I’d’ve gone on my merry way.
I even checked a few more times until it was resolved; the issue never appeared in the issue lookup system.