I think that far too many companies get sold on the vision of "it just works, you don't need to hire ops people to run the tools you need for your business". And that is true! And while you're starting, it may be that you can't afford to hire an ops guy and can't take the time to do it yourself. But it doesn't take that much scale before you get to the point it would be cheaper to just manage your own tools.

Cloud and SaaS tools are very seductive, but I think they're ultimately a trap. Keep your tools simple and just run them yourselves, it's not that hard.