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> it's just a much higher burden that deciding to go to a different grocery store

That very much depends on how much you're invested in a particular platform.

Using the store analogy, if you decide not to shop at Walmart anymore because you detest their policies, and the closest store that carries the products you're used to getting is 20 minutes away, or maybe you now have to go to multiple different stores to get everything you need, making an extra 50 minutes of driving, that's a considerable burden of switching as each time you make your purchases (plus pay higher prices).




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