There are some interesting points in there, but the author sounds like a bit of a narcissistic jerk.
> In many contexts, the way to get good feedback is to give people a way to provide it anonymously. Anything else creates friction by layering on social dynamics. To get honest feedback, you want to make it as comfortable as possible for people to give it. You also want to make it easy to find -- I have a link to my feedback form in my Twitter bio, and get a few comments a week through it.
> I imagine resistance from some people on the grounds that anonymity frees people to be assholes, but in my experience they rarely are. 90% of what I get in my inbox is either nonsense or nice -- I get lots of “keep up the good work!” type messages
So 10% are assholes, and the rest are "nonsense" or nice - does she get any actual criticism in her "feedback inbox" (kind of a strange concept in my opinion in itself)?
Also, all of the accomplishments she bragged about in the intro are from business. Impressive as they may be, it seems a bit narrow minded to be only focusing on that part of life when recounting what you are most proud of.
> In many contexts, the way to get good feedback is to give people a way to provide it anonymously. Anything else creates friction by layering on social dynamics. To get honest feedback, you want to make it as comfortable as possible for people to give it. You also want to make it easy to find -- I have a link to my feedback form in my Twitter bio, and get a few comments a week through it.
> I imagine resistance from some people on the grounds that anonymity frees people to be assholes, but in my experience they rarely are. 90% of what I get in my inbox is either nonsense or nice -- I get lots of “keep up the good work!” type messages
So 10% are assholes, and the rest are "nonsense" or nice - does she get any actual criticism in her "feedback inbox" (kind of a strange concept in my opinion in itself)?
Also, all of the accomplishments she bragged about in the intro are from business. Impressive as they may be, it seems a bit narrow minded to be only focusing on that part of life when recounting what you are most proud of.