I have experienced almost the full cycle of enshittification. I remember when it arrived in my country (Spain). It was great. The catalog was very good. Customer service was very responsive. If I had a problem, they would return the money, no questions asked.
We were foolish to think that situation would last.
Nowadays the search is unusable. Unless you go to an individual brand's "amazon shop", you will only get products from UUMEBE, SYLTOM and YGWEEN. And "Amazon's pick" will be either Amazon's own product or TROWLY. Perhaps on the fourth page you will get a proper brand. You get products at $1 with a shipping cost of $67. Customer service now asks many questions. When you want to return something, the site uses dark patterns to try to nudge you into getting the products to the post office yourself instead of sending you a messenger. And the prime subscription price went up.
I cancelled my prime account. If I want Chinese quality merchandise there's a Chinese store very nearby where I can go and look at the plastic at least.
> If I want Chinese quality merchandise there's a Chinese store very nearby where I can go and look at the plastic at least.
You mean like the equivalent of sorting by lowest on eBay??
Like a Chinese guy I can walk up to and say, "I need a 120 foot HDMI and I will not be paying a cent over $22.43 for it because that's what's all the lowest cost sellers on eBay charge."
It's a kind of Chinese-owned, Chinese-managed physical store. It has a little bit of every kind of non-perishable product. From clothes to tools to toys to tupperware, directly imported from China. The quality is not high, but neither is the price, and they have an extensive offering. I think in the US is they have a similar kind of place called the "Dollar Store".
We were foolish to think that situation would last.
Nowadays the search is unusable. Unless you go to an individual brand's "amazon shop", you will only get products from UUMEBE, SYLTOM and YGWEEN. And "Amazon's pick" will be either Amazon's own product or TROWLY. Perhaps on the fourth page you will get a proper brand. You get products at $1 with a shipping cost of $67. Customer service now asks many questions. When you want to return something, the site uses dark patterns to try to nudge you into getting the products to the post office yourself instead of sending you a messenger. And the prime subscription price went up.
I cancelled my prime account. If I want Chinese quality merchandise there's a Chinese store very nearby where I can go and look at the plastic at least.