I had the exact same experience as you, with one additional fun complication. Hertz never included the CCS charging adapter with my Telsa rental. Also they charged me $130 for not returning it.
Fun car. Incredibly unintuitive. If you're renting an EV, make a checklist.
Kinda. It would have reduced friction due to my unfamiliarity with the controls, but missing connection equipment can affect all brands. Charging apps would be another that would affect non-Tesla more.
I'd only ever driven an ICE. Connectors and apps weren't a thing I was prepared for.
True. I was only talking about the non charging aspects, bc I drive an EV at home and the charging bits are known to me already. If you're not used to using EVs, best not to rent EV except if you know you won't need to charge.
Fun car. Incredibly unintuitive. If you're renting an EV, make a checklist.