... and sometimes they have no viable plan for having something close to what they've promised.
Not so long ago Ireserved a car, from a large national company, to go on a backpacking trip. I picked an early pickup window, so I would have time to drive a substantial distance, hike, and get to my desired stopping point before nightfall. I arrive at the rental place at 8a, and find that they're fully staffed but had only a a single large van available for rent. If I waited around until mid afternoon, I was told, _maybe_ something would show up. One of the staff told me that the prior week corporate had decided to open up that site even though there were no cars.
I'm surprised that Turo/Getaround/etc don't message more aggressively about "you'll actually get the car you want, when you want, which somehow most car rental companies think is unachievable."
Not so long ago Ireserved a car, from a large national company, to go on a backpacking trip. I picked an early pickup window, so I would have time to drive a substantial distance, hike, and get to my desired stopping point before nightfall. I arrive at the rental place at 8a, and find that they're fully staffed but had only a a single large van available for rent. If I waited around until mid afternoon, I was told, _maybe_ something would show up. One of the staff told me that the prior week corporate had decided to open up that site even though there were no cars.
I'm surprised that Turo/Getaround/etc don't message more aggressively about "you'll actually get the car you want, when you want, which somehow most car rental companies think is unachievable."