Yeah, I remember being really excited about this at announcement. It made perfec... | Hacker News

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		jsight on Jan 11, 2024 \| parent \| context \| favorite \| on: Hertz to sell 20k EVs in shift back to gas-powered... Yeah, I remember being really excited about this at announcement. It made perfect sense too, as Tesla does really well on Turo! But the rental companies overshot a bit. They didn't keep their processes and infrastructure up to pace with the number that they brought on. It isn't shocking that caused some issues.

cloudking on Jan 11, 2024 [–]

For sure, I thought it was crazy that customer support didn't have access to the Tesla account attached to the vehicle.

This seems like a very basic process that should have been put in place for troubleshooting.

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