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Annoying as shit. If I'm trying to log into something with an E-mail address (already a fail, but that's another topic) and password, and I click "forgot password," don't take me to a form where I have to re-enter the goddamned E-mail address I JUST ENTERED.


Or every customer service phone line where the automated system asks for your info (account# or phone#) and then the customer service rep asks again >:(


In some cases this is a verification and reques, for more information. when doctors reask what the nurse just asked.

most of the time it isn't. the doctor already knows what you told the nurse. (where the doctor doesn't that is bad)


I actually bring this up when they ask me again. "Didn't I just enter that?"


That is only to keep you busy and engaged


I just engaged the close button.


Or its twin cousin: forcing me to login after updating my password.


I assume that this is to help the user memorize their new password. I know we on HN all use password managers, but most people out there don’t.




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