One interesting thing about this story though is that it appears that 23andMe is outright refusing to make a comment to anyone. Every single site that has covered the story and bothered to email them have added a, "23andMe has declined to comment" disclaimer.
Yes, from the perspective of any user/consumer of the service. But since they are facing litigation, any lawyer will tell you that keeping your mouth shut until the action is adjudicated is THE best course of action, regardless of what some politicians and corporations may do these days.
The only other thing that they could say would be "We do not comment on matters involving pending litigation." But that's just a longer way of saying "No comment." It's not any more satisfying for the customers or partners understandably seeking answers to what happened, how, and why.
23andMe updates their TOS to force binding arbitration (https://news.ycombinator.com/item?id=38551890) - (372 points | 6 days ago | 243 comments)
One interesting thing about this story though is that it appears that 23andMe is outright refusing to make a comment to anyone. Every single site that has covered the story and bothered to email them have added a, "23andMe has declined to comment" disclaimer.
Pretty scummy.