Or possibly they went to the IT department who threw down so much red tape from their ivory tower they were forced into the "shadow IT" sector. I've seen in large enterprises where some analysts have the skills to take the Frankenstein they built to the proper level, but are met with "well we need to start a project and make tickets, timelines, requirements, etc..". They certainly have good reasons - supporting something that anyone has to step into and learn is a valid concern. But as long as the business has access to tools that solve their problems, the "bored" ones will find a way. Too much friction.
I agree, and I'll add this: these people are not exactly bored, they're just the type of people that see a problem, a solution, and got the time to connect them together. Now I think the best attitude toward that particular type of people is to encourage good practices instead of mocking or shutting it down
