And then there are companies like Dell and Lenovo which dispatch a serviceman to... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

		michalf6 on Oct 25, 2023 \| parent \| context \| favorite \| on: Ask HN: PG's 'Do Things That Don't Scale' manual e... And then there are companies like Dell and Lenovo which dispatch a serviceman to your address on next day and fix or replace the device on the spot.

dghlsakjg on Oct 25, 2023 | [–]

Isn’t that normally an add on service that you purchase in addition to the thing you’re buying?

hackideiomat on Oct 26, 2023 | | [–]

In my experience, they do not even ask for warranty or support service or what not. A Lenovo person will come and help. Period.

simonjgreen on Oct 26, 2023 | [–]

Dell ProSupport for IT is the absolute benchmark

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact