The preferences of normal users aren't relevant for the privacy and security minded. They will always choose the easy route, which was the point of the comment you initially replied to. Here's a quote:
> And people keep asking me why I use a self-hosted, self synced, password manager instead of using one of those super-easy, super-helpful online services to do it for me.
The security of self-hosting and keeping the backups up to date (trivial to automate for computer-literate users) is not false compared to getting pwned by customer service with enough access to be dangerous. You're making it sound way more difficult than it is.
> And people keep asking me why I use a self-hosted, self synced, password manager instead of using one of those super-easy, super-helpful online services to do it for me.
The security of self-hosting and keeping the backups up to date (trivial to automate for computer-literate users) is not false compared to getting pwned by customer service with enough access to be dangerous. You're making it sound way more difficult than it is.