> we get paid by a few customers around the world every month and pay out contractors also around the world
Which would look exactly like money laundering, tax evasion, terrorism financing etc especially if those customers/contractors are based in questionable countries.
So not surprised you've triggered their AML/KYC checks.
Fair enough. However, being able to "get paid by a few customers around the world every month and pay out contractors also around the world" is what Wise claim they offer to their customers. From their website: "Our dream is for people to live and work anywhere seamlessly. That means money without borders: moving it instantly, transparently, conveniently, and — eventually — for free."
> especially if those customers/contractors are based in questionable countries.
South Africa has lots of problems, but as far as I know terrorism financing and being a hub for money laundering or tax evasion aren’t among them. I could be wrong, but I’ve never heard about South Africa in that context.
Which would look exactly like money laundering, tax evasion, terrorism financing etc especially if those customers/contractors are based in questionable countries.
So not surprised you've triggered their AML/KYC checks.