I would like to know what initiatives at systemic change the author has participated in, and what the outcomes where. There are plenty of case studies of action research and appreciative inquiry leading to more effective and fulfilling organisations.
I would love to have a look at your favourite reading material on this topic. I must admit that, while I've seen many attempts at improving things across numerous organizations (and the contacts through my blog give me a lot of vicarious experience), I've never seen a large organization take a serious attempt at a change, guided by sound theory, common sense, and appetite for risk.
