Ironically one of the major uses of analytics has been to highlight the impact of slow response time on user retention for a wide class of applications.
I also feel that speed builds trust, although I don't know specifically why. Perhaps people envision more errors or error-prone processes when a system is slow. It certainly shows more understanding of the data to present it quickly.
I also feel that speed builds trust, although I don't know specifically why. Perhaps people envision more errors or error-prone processes when a system is slow. It certainly shows more understanding of the data to present it quickly.