This article seems to misdiagnose completely what is going on, using an established description to boot and flipping it (without explaining where he has lifted the phrase from).
The Tyranny of the Majority [1] for instance is a well-known phrase that when applied to markets succinctly describes the tendency to blandness and conformity as once-niche products remove bit by bit the original and distinguishing features that made them marginally successful.
The hypothetical user described is just a representation of short-attention spans; the mix of concepts apparently adding to the author's confusion here.
The Tyranny of the Majority [1] for instance is a well-known phrase that when applied to markets succinctly describes the tendency to blandness and conformity as once-niche products remove bit by bit the original and distinguishing features that made them marginally successful.
The hypothetical user described is just a representation of short-attention spans; the mix of concepts apparently adding to the author's confusion here.
https://en.wikipedia.org/wiki/Tyranny_of_the_majority