> I know this force well, and I hate it, but I do not yet know how to fight it.
This can only be solved by company owners caring more about the usefulness of their product than about profit maximization. Being merely profitable should be fine. Being profitable should be a vehicle for creating and maintaining a good product, and not the other way around.
This also means that metrics like DAU and automated methods like A/B testing are no substitute for having good judgement, listening to users, and doing in-person usability studies.
This can only be solved by company owners caring more about the usefulness of their product than about profit maximization. Being merely profitable should be fine. Being profitable should be a vehicle for creating and maintaining a good product, and not the other way around.
This also means that metrics like DAU and automated methods like A/B testing are no substitute for having good judgement, listening to users, and doing in-person usability studies.