> Tell them you need to verify them, and then ask how they propose you do that.
Last time I did that, the caller said "but you can just trust that I'm from <X>." So I replied that they, likewise, could just trust that I'm me, and you could practically hear the light bulb click on. They did their best to help from there but their inbound lines aren't staffed effectively so my patience ran out before I reached an operator.
Last time I did that, the caller said "but you can just trust that I'm from <X>." So I replied that they, likewise, could just trust that I'm me, and you could practically hear the light bulb click on. They did their best to help from there but their inbound lines aren't staffed effectively so my patience ran out before I reached an operator.