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With Apple Store subscriptions I've had good experiences with clarity of the terms which they put in literally the same font as the teaser free trial deal.

You can cancel immediately and use out the free trial in most cases.

Apple also seems to remind me to cancel subscriptions when I delete an app I'm not using that has a small subscription associated I forgot about. They also turn off subscriptions it seems when apps become unavailable.

They also seem to send a notice about a month in advance of any auto renewals, but that may be something I turned on.

They also let me cancel subscriptions without going through the developers own flow / retention game and this is the SINGLE biggest win for me having had to threaten to sue folks both at work (were subscriptions are much higher) and personally.

On non apple products I especially hate the "must cancel at least 60 but no more than 90 days in advance of renewal" terms of service games non-apple subscriptions play, or ones where you have to call in (yes, the same newspapers complaining about apple can make it hell to cancel). This used to be common in copier sales where you'd auto renew for another year after FIVE years unless you carefully calendared and remember to cancel service in time. The problem is with staff turnover etc it's not always easy to keep track of these kind of gimmicks, and often the person you are contacting has also left so you are dealing with national sales departments.

Apple get's crapped on a lot but despite the claims they screw folks over compared to a lot of internet stuff (ads for tech support have bitten my parents, the car warranty deals etc) I have more trust in them then the areas of the internet the FTC etc are managing.



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