After over 30 years of perfect service. Schwab has done something so egregious that I’m leaving them. They used to be the best bank I ever used.

Finally I’m know that passphrase is tied to my phone number. Its not perfect but it is as good as any other consumer banks system.

I don’t recommend Schwab but my accounts are as secure as any.

At first I thought this was a reference to the movie Sneakers (https://www.youtube.com/watch?v=-zVgWpVXb64), but after searching it seems Wells Fargo also does this, https://www.wellsfargo.com/privacy-security/voice-verificati....

I just thought it was an interesting contrast to the bank executive story. Which demonstrated how the passphrase may have evolved and that moving money is done by voice authentication today.

Using just ones voice is bad. Using a phrase is better. Using a phrase that is unique and describes its function may set-off alarm bells for some.

I never connected the phrase with Sneakers.