The Little Old Lady I help out with her computer got hit by this. Didn't understand that she has signed up for Amazon Prime. I cancelled it but saw the trick. Basically, they re-used the "Amazon yellow EXECUTE!" style for purchases as part of the sign-up flow.
The elderly seem to favor a lot of muscle memory over reading the screen, so any UI updates are painful.
The elderly seem to favor a lot of muscle memory over reading the screen, so any UI updates are painful.