To note, there are fully automated elevators in department stores in other countries that will have an operator at some specific times. It's not just a security thing.
The mains issue with security guards is they're weird doing nothing. It can be an important aspect of the job to be there standing in the corner in uniform, but if as commercial place you want a more casual and peaceful atmosphere, having your security staff dress like employees and do something, anything will help a lot.
As another there's the cleaning staff in attraction parks, they walk around with a broom but are expected to do a lot more, inclusing spotting lost kids, problematic behavior etc.
> he spent time away from watching cameras to press the elevator button.
The mains issue with security guards is they're weird doing nothing. It can be an important aspect of the job to be there standing in the corner in uniform, but if as commercial place you want a more casual and peaceful atmosphere, having your security staff dress like employees and do something, anything will help a lot.
As another there's the cleaning staff in attraction parks, they walk around with a broom but are expected to do a lot more, inclusing spotting lost kids, problematic behavior etc.
> he spent time away from watching cameras to press the elevator button.
Aren't they _in_ the elevator ?