We can't simultaneously claim those in the position know best (Cohen's take) and then dismiss their self-perception because it doesn't align with our perception of their role.
Further, how can we trust our perception is the better measure of the value of that job? If the person performing the role can't even assess the value properly, how are they providing that value?
some consequences have feed-back loops with long delays.
go remove some guys that do legal compliance stuff and when the random inspection happen years later, you'll find out that maybe it would've cost you less to keep that employee.
IIRC one of the examples in the book is someone who just stopped doing their job or showing up and nothing bad happened, and the bureaucracy of their organization kept paying them.
Further, how can we trust our perception is the better measure of the value of that job? If the person performing the role can't even assess the value properly, how are they providing that value?