Probably easier to have one non-changeable email/phone number in the firmware than have to modify/update it for every person they sell the car to.
Plus, it means the company gets to have a personal connection to all of their users, and when you're talking about a $100k buy-in, that might be the sort of attention a lot of these owners are expecting.
Plus, it means the company gets to have a personal connection to all of their users, and when you're talking about a $100k buy-in, that might be the sort of attention a lot of these owners are expecting.