Kitchen Confidential by Anthony Bourdain is this article, but about a thousand times more interesting. It's on my list of books I recommend to people about to enter the corporate world, even though it's about the life of a drug addict chef.
It's stuffed with anecdotes explaining how to succeed in an extremely complicated and competitive business. With a very small bit of creativity you can construct clear analogies to white-collar work. Here's an example, in a story about a restauranteur nicknamed "Bigfoot":
> In Bigfootland you showed up for work fifteen minutes before
your shift. Period. Two minutes late? You lose the shift and are sent home. If you're on the train
and it looks like it's running late? You get off the train at the next stop, inform Bigfoot of your
pending lateness, and then get back on the next train. It's okay to call Bigfoot and say, 'Bigfoot, I
was up all night smoking crack, sticking up liquor stores, drinking blood and worshipping Satan... I'm going to be a little late.' That's acceptable-once in a very great while. But after showing up late, try saying (even if true), 'Uh... Bigfoot, I was on the way to work and the President's limo
crashed right next to me... and I had to pull him out of the car, give him mouth-to-mouth... and like I saved the leader of the free world, man!' You, my friend, are fired.
I fondly recall how once, after a long-time waitress arrived back late from vacation, claiming her
flight arrived fifteen minutes after scheduled time, Bigfoot called the airport to check her story and then fired her for lying. Treating Bigfoot like an idiot was always a big mistake. He lived for
that. In the man's three or so decades in the life, he'd seen and heard every scam, every bullshit
story, every trick, deception, ploy and gag that ever existed or that a human mind could
conceive-and was always happy to prove that to anyone foolish enough to try. If Bigfoot asked
you a question, and you didn't know the answer, he always preferred an 'I dunno' to a long-
winded series of qualified statements, speculation and half-truths. You kept Bigfoot informed of
your movements. He would never allow himself to fall victim to 'manager's syndrome'-constantly
watching the clock, wondering if and when his employees were going to show up. Where Bigfoot
ruled, he knew when they were showing up: fifteen minutes before start of shift. That's when.
Bigfoot understood--as I came to understand--that character is far more important than skills or
employment history.
This is of course a very blue way to tell a story, but it also sets a very clear model for what a demanding and competent boss wants out of his competent employees. Anyone in the corporate world who is always 15 minutes early and says "I don't know" instead of BSing is going to be a rare asset to any company, and that's just one dimension of what Anthony Bourdain outlines as a competent chef in his book.