I had the same experience and ended up leaving after my trial.
I contacted support and the just said "yup, those emails were suspicious and were correctly rejected." Err, no. If I'm the customer and day I want to receive an email you shouldn't be rejecting it.
I likely wouldn't have noticed if I didn't run a service that was emailing me. But after that I noticed other senders also being blocked. Adding to my address book also didn't work, I guess that whitelist runs after the accept/reflect decision.
I heard a rumour that a huge portion of messages that hit Google servers are outright dropped. Not the spam folder, gone forever. Apparently the dropped number was much closer to 50% than 0%.
I contacted support and the just said "yup, those emails were suspicious and were correctly rejected." Err, no. If I'm the customer and day I want to receive an email you shouldn't be rejecting it.
I likely wouldn't have noticed if I didn't run a service that was emailing me. But after that I noticed other senders also being blocked. Adding to my address book also didn't work, I guess that whitelist runs after the accept/reflect decision.