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> Customers that Handelsblatt spoke to have the impression that Tesla employees avoid written communication. “They never sent emails, everything was always verbal,” says the doctor from California, whose Tesla said it accelerated on its own in the fall of 2021 and crashed into two concrete pillars.

I mean, that's pretty suspicious right there.



I have heard from former Twitter employees that this was very much the policy after the Musk takeover there. Nothing is ever put in writing if it can possibly be avoided.


>that's pretty suspicious right there.

It seems suspicious to you because you assume it's not standard industry practice. But that assumption is not in evidence.

They have the internal communications and this is the most incriminating thing they could come up with?


Never write in an email what you can say on the phone, never say on the phone what you can say in person.


There's a wry joke that the e in email stands for indictment.

That said, I don't think we should excuse or normalize sociopathic and customer hostile behavior from businesses.


Yeah, but that is mostly hinting on how normalized fraud became in business.


I agree. It's disappointing and it's one of the big picture trends I've seen continuously as I age.


.. never say it when you can wink; never wink when you can nod..

--professional politicians at the State Capital building


* if you have something to hide


You're confirming the point of the commenter that you're replying to?




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