You assume malice. It's not. They're just covering their asses. They earn magnitudes more on the transaction fees of legitimate purchases than they could ever get from stealing money through that scheme. Not even considering that the frozen money isn't even theirs to use but a liability in their accounting.
Amazing how my bank never had this issue. I’ve sent ACH, wires, checks, and Zelles left and right with my major bank for years and years. No issues.
Yet my PayPal account that I used twice and had a $6 balance got closed permanently. Along with millions of others.
>You assume malice. It’s not.
Yes it is. Like many tech companies, they’ve “algorithm’d” something that used to take human investigation work. And their algorithm sucks. Their support sucks. This is all intentional so they can save money on labor. So they’re not stealing my money directly. So what? They’re freezing my funds and forcing me to take them to court so they can operate with lower labor costs. That’s theft — it doesn’t matter if they don’t use my money. If I rob you of some cash and then burn it, is it not still robbery?
