You should do what everyone else does. Buy the same monitor on Amazon and return your broken one to Amazon. Mostly joking but I wouldn’t fault anyone they did bc Amazon is awful
It just astonishes me that in the year 2023 I got caught out on the old "well the specs look good" scam. I know Dell makes a lot of dreck, and have been thoroughly unimpressed with the kit that our office bought in bulk.
On paper this should have been a great monitor - 27", 4K, USB-C data & power, nice height/tilt/rotation adjustable stand, multiple inputs, USB hub integrated, etc.
Probably worst tech purchase of the decade for me.
I had a really bad dell monitor experience this year too. I had a still image on the monitor for 30 minutes and it caused extreme permanent burn in. Returned it and got the cheapest no name monitor with the same specs and it’s been great and half the price
Not my experience at all.