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Amazon terminates you just for looking up someones order history beyond the need-to-kmow basis to solve a certain CS ticket. And rightly so.

Well, Amazon doesn't like unions neither.




Amazon audits the use of the order database. As do banks for deposit information. As do google for looking up the contents of what's in someone's drive, etc, etc.

We've come to expect privacy as a first class right. That's why turning a customer's potentially embarrassing action into an internally shared meme feels like an extreme violation.


I’ve worked at three large tech companies and before that did medical research for a bit. Every large tech company treated actual content with respect and tried to prevent unnecessary access, not just through policy, but with tooling. The nature of medical research is that you don’t have the means to build tooling for every little thing, so they compensated by constantly reminding us of the constraints and cultivating a culture of respecting the data (which was anonymized) - nobody would even think to joke about this type of thing.

There’s no excuse for a big company like Tesla to not protect data. And there’s a big difference between turning a blind eye to a culture of abusing access/not working to prevent unnecessary access, and what will likely happen here where a handful of people are sacrificed after the fact because it generated bad publicity.


I will say, as much as I dislike many of the antics of Amazon, I am imrpessed in how much they push for keeping customer trust.

Which is terrifying to me, they have to be a top company in that aspect, and I don't even fully trust them to get it right.

The little guy, unfortunately, has no chance :/


Amazon trying to keep trust? Have they done anything about commingled inventory and counterfeits yet?


They at least are pretty painless on returning the counterfeits unlike the other retailers pushing junk these days


That's fine for paper towels I guess. But that doesn't cut it when there's a safety issue, which is most of the time.




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