> A helpless manager is like a child - if left alone, they'll just shout and cause problems. What they really need is direction and structure.
What they really need is to find a different job. Needing to "manage up" is the ultimate waste of resources IMO and puts a lot of stress on the employees, why even have a manager at that point.
I think more often than not what they need is training - I tend to see this kind of thing in people who were promoted from IC to manager but never actually trained for the job.
A manager can definitely be helpful in this situation - a good one will be a barrier between you and whoever is above them, credibly telling those people that the best thing to do is leave you alone.
While I tend to agree with you, this doesn't look like anything actionable.
I've even tried it by saying something like: "I get the impression you don't really enjoy your job" and getting a response something like "no, I hate it, I hate trying to manage people", and then suggesting the look at job ads.
I agree, and to make matters worse, IME managers of managers tend to be very apathetic of their reports and don't have the same kind of scrutiny of the folks under them that they expect those same people to have of their reports. So the people that shouldn't be managing others don't really have a "check" above them to confirm it, especially if they're good at deflecting blame/sacrificing their reports.
I'm a big advocate for no confidence votes from reports to signal to someone that this person needs to go.
That doesn't seem fair to me. An example from my job—we had a SEV 0 incident, and an _extremely_ important partners was calling our CTO directly to find out details, estimated time to resolution, etc. Being able to clearly articulate the problem at the CTO → 3rd party level in a way is a pretty important example of managing up in my opinion.
What they really need is to find a different job. Needing to "manage up" is the ultimate waste of resources IMO and puts a lot of stress on the employees, why even have a manager at that point.