Remote call jobs are a solid job to have these days. A far cry from the horrors of a typical call center, plus if you're someone who struggles with a "normal" physical job, a remote call center position is near the top of your list.

Another important point is that much to the disappointment of users, those call center agents are the only line of defence against fraudulent activity. Going to be very interesting to see how that changes, probably making the user experience much worse.