I used ChatGPT to get a refund from Mailchimp when their CKText editor failed to load on International Women's Day, preventing us from sending an email promotion that day.
I opened the web inspector to show the library erroring when Mailchimp tried out a to load it, and also provided a screencast.
I wasn't blocked, but I did receive a refund.
So this must be a relatively new thing!
If I were the OP, I would complain and request a refund.
For the folks are that are asking for the prompt, I'm afraid conversation history is not working at the moment. I can however provide you with the output:
We experienced a technical issue with Mailchimp's editor in production, which unfortunately prevented us from editing our campaign before the deadline. Our team used Chrome Version 110.0.5481.177 (Official Build) (arm64), but the editor kept failing to function properly.
As a result, we suffered a significant financial loss due to missing the campaign deadline. In light of these circumstances, we kindly request a refund for our monthly fees, especially considering the recent fee increase.
To provide evidence of the issue, we have included a video showcasing the broken Mailchimp editor and the corresponding JavaScript error from the text editor (ckeditor). The video is available here: https:/[URL to screen capture].mov
We appreciate your assistance in resolving this matter and ensuring we receive the refund we are entitled to.
I opened the web inspector to show the library erroring when Mailchimp tried out a to load it, and also provided a screencast.
I wasn't blocked, but I did receive a refund.
So this must be a relatively new thing!
If I were the OP, I would complain and request a refund.