Thunderbird sucks, full send. I love free software and I've used TB for ten years because it's bundled with lots of Linux distros. But one paragraph into the post they are making excuses for how bad they are: "Why does Thunderbird look so old, and why does it take so long to change?"
I'm definitely not complaining about the UI "looking old" - I like UIs that are old, they are simple! But Thunderbird is glitchy, sluggish, and plagued by idiotic design decisions (for example, why the fuck do they make it hard for me to include attachments in a reply? super obvious example of some cranky "principled" programmer who's happy to give the middle finger to Thunderbird's actual users).
We're on TB for one reason - we're too busy to evaluate replacements. If/when we find the time to evaluate other clients we will absolutely replace it. The post stinks of hostility toward their users, which is unfortunately no surprise with Thunderbird.
I'm definitely not complaining about the UI "looking old" - I like UIs that are old, they are simple! But Thunderbird is glitchy, sluggish, and plagued by idiotic design decisions (for example, why the fuck do they make it hard for me to include attachments in a reply? super obvious example of some cranky "principled" programmer who's happy to give the middle finger to Thunderbird's actual users).
We're on TB for one reason - we're too busy to evaluate replacements. If/when we find the time to evaluate other clients we will absolutely replace it. The post stinks of hostility toward their users, which is unfortunately no surprise with Thunderbird.